Terms & Conditions

Treatments and Courses

All treatments are subject to assessment by the practitioner and will depend on your suitability for the treatment.

All offers and discounts are subject to clinic availability as well as assessment by the practitioner.

All treatment courses must be paid in full prior to starting your treatments. All treatment courses have an expiry date of 12 months from the date of purchase and must be redeemed prior to the expiry date or will be invalid unless you can provide a medical letter to support the extension of any treatment courses. We have a no refund policy on all treatments and products.

Bookings and Deposits

A refundable £50 booking deposit is taken for all appointments– this is deducted from the cost of treatment.

Where the appointment is FREE we will still take the relevant deposit to reserve the appointment at the time of booking, and this will be refunded when you attend the appointment or can be paid towards a treatment or product.


We require 48 hours’ notice to change or cancel an appointment to avoid your deposit being forfeited. This can be arranged by calling us on +44 (0) 7718219145.
Any bookings made within 48 hours of the appointment date and time are subject to the same terms as described above.

If you are more than 15 minutes late for your appointment, we may not be able to see you. This is because we aim to ensure that our services run smoothly. If you are late, you will not forfeit your deposit and we will do our best to move your appointment to the next available and convenient time.

We look forward to seeing you soon,

Dr Tatiana & Team

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